Meet the Team
The purpose of this section is to introduce you to the Matters Group Management team, which is organised to provide the highest standards of service and customer care.
Rich Saunders
Managing Director
I’ve worked in the property services industry for over 20 years and have developed a thorough understanding of the various markets. This focused understanding of what’s important to people and business is integral to our approach to each and every client. Providing the best solution for their needs and continuing maintenance support.
Responsibilities
Leadership, business strategy, client relationship management, directing the management team and mobilising large projects.
Loves
Fast cars, home building projects and spending time with family and friends practising my ‘mixologist’ skills!
Most Likely to be found
In the gym at the crack of dawn, on a track day or in the local Indian restaurant.
Dave Bowen
Sales Director
With over 35 years of experience in Construction, Security Installations, Audio Visual, Home Automation & General Property Services, I specialise in designing & implementing cohesive building management solutions that meets the Client’s current & future requirements. Recently working with several NHS Trusts, Education Sectors, Social Housing Providers & high profile Blue Chip Organisations to help them identify their needs & deliver the solution, on time & within budget.
Responsibilities
Sales & client relationship management.
Loves
Anything motorized, being with my kids, good hotels, food, wine & music. (The latter is hotly debated in my house though).
Most likely to be found
Using my 4×4 to its full extent or messing around with IT & AV equipment. If you can’t find me there then I’ll be in Somerset with my family.
Ian Dunn
Operations Director
I joined Matters in 1995, following seven years working within in the construction industry as a Carpenter and later as site manager. My first roles with Matters Group were as a locksmith, but I quickly trained in other security divisions, becoming the senior installations engineer for intruder alarms, CCTV & access control systems. Following a period as Installations Manager, I now look after company’s day to day operations and finances.
Responsibilities
Operations and accounts.
Loves
Walking our two dogs and spending as much free time as possible with family & friends. Music is also a big factor in my life, my DJ skills have made me a legend in my own bath time!
Most Likely to be found
Enjoying a beer in a country pub after a walk, eating out and watching Arsenal trying to play football at the Emirates.
Jo Hayday
Marketing Director
I joined the Matters Group in 2011 bringing with me over 10 years of marketing and communication experience. I gained valuable experience across various industries including working for Highlife Marketing in the travel industry, Kodak and Skanska.
Responsibilities
Overall Marketing & Branding.
Loves
Keeping fit ‘boot-camp’ style and entertaining family & friends. I am very interested in photography and sewing but have yet to master my camera and my sewing machine!
Most likely to be found
Running in the countryside and entertaining family & friends. Love travelling the world.
James Summerfield
Security & AV Manager
I joined Matters Group in 2011 after finishing school and began supporting the Service Department with our reactive works. My role has grown with the company, leading to where I am now as the Security & AV Manager. I manage projects & installations, making sure we provide the right systems for our clients & their requirements. I also assist the Service Department with technical support & work closely with the rest of the team to make sure we provide a friendly and professional service to all clients.
Responsibilities
The management of the Security & AV Department.
Loves
Technology, movies, music & my family.
Most likely to be found
Watching a movie, playing a video game or out with my family.
01494 73 8080
Email Me
Mat Jones
Project Manager
I progressed to the Matters Group following a career with Southern Electric as Technical Service Manager with over 15 years of experience in plumbing & heating.
Responsibilities
Management and development of the Matters Group plumbing & heating division. Ensuring standards are met and kept high.
Loves
Golf, Motorsport and music & films.
Most likely to be found
On a golf course (at the nineteenth hole!) and spending time with my family.
01494 73 8080
Email Me
Pawel Banczyk
Electrical Qualified Supervisor
I joined Matters in 2015 as an electrical engineer and became a Qualified Supervisor the following year. I qualified as an electrical engineer when I was 20 and after obtaining my electrical qualifications I have been working in the industry since.
Responsibilities
My main activities at Matters include the day to day operations of our electrical division.
Loves
Spending time with my daughter, heavy music and good food with good wine.
Most likely to be found
At a rock concert or more likely in a playground with my daughter.