• 01494 73 80 80
  • enquiries@mattersgroup.co.uk
  • Meet the Team

    The purpose of this section is to introduce you to the Matters Group Management team, which is organised to provide the highest standards of service and customer care.

    01494 73 8082
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    Rich Saunders


    Managing Director
    I’ve worked in the property services industry for over 20 years and have developed a thorough understanding of the various markets.  This focused understanding of what’s important to people and business is integral to our approach to each and every client. Providing the best solution for their needs and continuing maintenance support.

    Responsibilities
    Leadership, business strategy, client relationship management, directing the management team and mobilising large projects.

    Loves
    Fast cars, home building projects and spending time with family and friends practising my ‘mixologist’ skills!

    Most Likely to be found
    In the gym at the crack of dawn, on a track day or in the local Indian restaurant.

    01494 73 8081
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    Dave Bowen


    Sales Director

    With over 35 years of experience in Construction, Security Installations, Audio Visual, Home Automation & General Property Services, I specialise in designing & implementing cohesive building management solutions that meets the Client’s current & future requirements.  Recently working with several NHS Trusts, Education Sectors, Social Housing Providers & high profile Blue Chip Organisations to help them identify their needs & deliver the solution, on time & within budget.

    Responsibilities
    Sales & client relationship management.

    Loves
    Anything motorized, being with my kids, good hotels, food, wine & music. (The latter is hotly debated in my house though).

    Most likely to be found
    Using my 4×4 to its full extent or messing around with IT & AV equipment. If you can’t find me there then I’ll be in Somerset with my family.

    01494 73 8084
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    Ian Dunn


    Operations Director

    I joined Matters in 1995, following seven years working within in the construction industry as a Carpenter and later as site manager.  My first roles with Matters Group were as a locksmith, but I quickly trained in other security divisions, becoming the senior installations engineer for intruder alarms, CCTV & access control systems.  Following a period as Installations Manager, I now look after company’s day to day operations and finances.

    Responsibilities
    Operations and accounts.

    Loves
    Walking our two dogs and spending as much free time as possible with family & friends. Music is also a big factor in my life, my DJ skills have made me a legend in my own bath time!

    Most Likely to be found
    Enjoying a beer in a country pub after a walk, eating out and watching Arsenal trying to play football at the Emirates.

    01494 73 8080
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    Jo Hayday


    Marketing Director

    I joined the Matters Group in 2011 bringing with me over 10 years of marketing and communication experience.  I gained valuable experience across various industries including working for Highlife Marketing in the travel industry, Kodak and Skanska.

    Responsibilities
    Overall Marketing & Branding.

    Loves
    Keeping fit ‘boot-camp’ style and entertaining family & friends. I am very interested in photography and sewing but have yet to master my camera and my sewing machine!

    Most likely to be found
    Running in the countryside and entertaining family & friends. Love travelling the world.

    01494 73 8091
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    Jay Higgins


    Operations Manager

    I started in the industry straight from school working in the electrical contracting industry and joined Matters Group in 2004.  My role here has grown steadily in line with the company’s growth, In 2010 I moved into a more senior role, now project managing and also looking after company operations.

    Responsibilities
    Management of contracting works projects, compliance, health & safety, procedures and company operations.

    Loves
    The last minute decision to jump in my camper van and visit places I’ve never seen before. I enjoy getting outdoors, meeting new people, hitting new trails, and standing on mountains overlooking some of the most epic views the UK has to offer. It’s a great sense of adventure and freedom. I’m not one to sit still so often work alongside other organisations in paid and voluntary roles which is great for learning and developing.

    Most likely to be found
    Somewhere remote, where I would most likely not be found!

    01494 73 8093
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    James Summerfield


    Service Manager

    I joined Matters Group in 2011 after finishing school and began supporting the Service Department with our reactive works. My role has grown along with the company, leading to where I am now as the Service Manager.  I manage the Service Department, coordinating our reactive engineers and day to day works. Alongside this, I provide technical support & work closely with the team to make sure we provide a friendly and professional service to all clients.

    Responsibilities
    Manage the Service Department.

    Loves
    Technology, movies, music & my family.

    Most likely to be found
    Watching a movie, playing a video game or out with my family.

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    Mat Jones

    Plumbing & Heating Manager
    I progressed to the Matters Group following a career with Southern Electric as Technical Service Manager with over 15 years of experience in plumbing & heating.

    Responsibilities
    Management and development of the Matters Group plumbing & heating division. Ensuring standards are met and kept high.

    Loves
    Golf, Motorsport and music & films.

    Most likely to be found
    On a golf course (at the nineteenth hole!) and spending time with my family.

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    Pawel Banczyk


    Electrical Qualified Supervisor

    I joined Matters in 2015 as an electrical engineer and became a Qualified Supervisor the following year. I qualified as an electrical engineer when I was 20 and after obtaining my electrical qualifications I have been working in the industry since.

    Responsibilities
    My main activities at Matters include the day to day operations of our electrical division.

    Loves
    Spending time with my daughter, heavy music and good food with good wine.

    Most likely to be found
    At a rock concert or more likely in a playground with my daughter.