New CCTV installations
Discuss camera locations, viewing requirements, recording and the network behind the system. Consider entrances, shared areas and the parts of the site that matter to your brief.
Commercial security & access control
Security & access.
Built around people.
CCTV, intruder alarms, door entry, access control and biometric systems for commercial premises. Discuss a new project, an upgrade or support for an existing installation.
Contact the Team ↗Independent certification
SSAIB certified.
Matters is SSAIB certified. SSAIB is a UKAS-accredited certification body for security and safety service providers. Share any project or insurer requirements with the team so the relevant system and certification scope can be discussed.
Looking after your home rather than commercial premises? Explore home security, CCTV & alarms ↗
CCTV & video security
Understand the site.
Plan the coverage.
Start with the areas you need to view, who will use the system and how images will support day-to-day operation.
Existing systems & improvements
Tell us what is installed, any problems you are experiencing and what needs to change. We can discuss support, upgrades and suitable connections to other systems.
Motorola Solutions / Avigilon
Certified partner, dealer and integrator.
We also work with Hikvision, Dahua and other manufacturers. Our manufacturer list is not exhaustive.
Access control, door entry & biometrics
Who needs access?
Who manages it?
Plan entry around the people using the building and the team responsible for operating it.
Access control
Staff, occupiers, contractors and shared areas may need different access arrangements. Discuss the entrances, permissions and everyday administration the system needs to support.
Brands include Paxton and HID.
Door entry & intercoms
Consider who receives a call, who authorises entry and how visitors reach the right person. We work with 2N, Akuvox and other entry systems.
Biometric access
We work with Suprema and ievo biometric systems. Tell us about the proposed application or existing equipment so we can discuss the right scope.
Concierge & multi-tenant buildings
Front-desk operation, multiple occupiers and visitor workflows need to be considered together.
Explore concierge & multi-tenant entry ↗Intruder alarms
Consider the premises.
Understand the operation.
We work with Texecom, Pyronix, Orisec and other alarm systems. Discuss a new installation, changes to an existing system or a problem that needs attention.
Tell us how the premises are used, who operates the alarm and any requirements that need to be considered in the scope.
Support, upgrades & integration
Your system may
already be in place.
You can enquire about an installation you have inherited or equipment fitted by another company. Share the manufacturer, model if known and a short description of what is happening.
We work across a wide range of manufacturers, including those shown here. The list is not exhaustive—if your system is not listed, contact the team to discuss support, upgrades or integration.
Within a construction or fit-out project?
Consider the specialist package, interfaces, programme, commissioning and handover requirements.
Explore contractor & fit-out projects ↗Network problems affecting your systems?
Discuss the connectivity behind CCTV, entry and other connected equipment.
Explore networking & Wi-Fi ↗Useful questions
Before you enquire.
Can you help if our manufacturer is not listed?
Contact us with the system name and the work you need. The brands shown are examples, and we can discuss the scope after considering the equipment and requirements.
Do existing systems always need to be replaced?
The options depend on the equipment, condition and changes required. Tell us what you have and what needs to work differently, so we can discuss support or an upgrade.
Can you work with our project team?
Yes. Share the brief, drawings and programme, along with the people coordinating the work. We can discuss interfaces, installation stages and handover requirements.
What should we send in an initial enquiry?
The property location, type of system, manufacturer if known and a brief description of the proposed work or problem. Include your intended timing and whether the premises are occupied.
Let’s discuss
your security systems.
Tell the team about your property, project or existing installation.