Air source heat pumps & underfloor heating

Heating your space.
Planning the system.
Considering every detail.

Air source heat pumps and underfloor heating for homes and business projects in Gerrards Cross, the Chalfonts and across Buckinghamshire. Bring the building, hot water, heat distribution and controls into one plan, with larger projects considered across London and the wider region.

For new projects and help with an existing installation.
Mitsubishi Electric outdoor heat-pump unit from a Matters installation
A MATTERS INSTALLATION

Comfort in your property.
Considered from the start.

MCS-certified heat-pump installerHeating · Hot water · ControlsRECC member
Start with your property

A comfortable space.
A practical plan.

Tell us what you want to improve and how the property is used. We will help identify the next step.

For your home

Replacing an existing heating system, renovating or planning a new home? Start with the property and the way you want it to work. We consider space heating and hot water alongside the building fabric, available equipment space and your existing installation.

Discuss your home ↗

For your business

For workplaces and property projects, heating needs to fit the building and its operation. Discuss the occupied spaces, operating hours, hot-water demand and proposed works with us, so the appropriate system and project scope can be considered.

Discuss your premises ↗
YOUR OPTIONS

Air source heat pumps

An air-to-water heat pump takes heat from the outside air and supplies it to a water-based heating system. The heat pump, radiators or underfloor heating, hot-water arrangements and controls need to be designed together.

Contact the Team ↗
A CONSIDERED APPROACH

Water-based underfloor heating

Warm-water pipework beneath the floor provides a large heating surface. Discuss the floor construction, available build-up, finishes and room layout early, especially when it forms part of a renovation or extension.

Discuss the work ↗
Bring the details together

Below the finish.
Part of the whole plan.

Underfloor heating can be considered with a heat pump or another suitable heat source. Floor build-up, insulation, pipe layout and controls all affect the design. Planning before the finishes are selected helps the heating fit the room and the wider construction work.

A new heat pump does not automatically mean replacing every radiator. The building and room heat losses, radiator outputs and intended operating temperatures need to be assessed. Tell us what is already installed and whether other improvements are planned.

Planning wider work? Bring the heating or cooling into the conversation alongside electrical work, controls and renovations.

Underfloor heating pipework during a Matters renovation project
Underfloor heating during a Matters project.
Confidence in the work

MCS certified. RECC member.

Matters is an MCS-certified installer for air source heat pumps and a member of the Renewable Energy Consumer Code. Talk to the team about the proposed installation, the agreed scope and the information needed for your project.

Getting started

Your project.
Step by step.

01Understand the building

Share the location, current heating, property plans and what you want to improve. Drawings and recent usage information are useful if available.

02Consider heat and hot water

Room heat-loss assessment, hot-water requirements, equipment positions and the existing system help shape a suitable proposal.

03Coordinate the installation

Plan the outdoor unit, internal equipment, electrical supply, pipework, floor construction and controls with the other work.

04Commission and hand over

Discuss commissioning, operating guidance, documentation and ongoing care as part of the project.

Useful questions

Before you enquire.

Will a heat pump work with my existing radiators?

It may do. Radiator output and room heat losses need to be checked at the proposed operating temperature. Some radiators may be suitable; others may need changing.

Can underfloor heating be installed without a heat pump?

Yes, warm-water underfloor heating can be designed around a suitable boiler or other heat source too. The floor construction, controls and system design still need to be considered.

Does the outdoor unit need a particular location?

Positioning needs to consider airflow, access, pipe routes, the building and its surroundings. Share photographs and any space restrictions so the location can be assessed.

Can you help with an existing system?

Existing-system enquiries are welcome. Tell us the manufacturer, model if known, any fault messages and what is happening. The equipment and installation will determine the support available.

Where do you work?

Gerrards Cross, Chalfont St Peter, Chalfont St Giles and nearby Buckinghamshire towns, including Beaconsfield and Amersham. Larger regional and London projects are considered by scope.

Connected property services

Consider the whole property.

Let’s discuss
your comfort.

Tell us about your property, plans or existing installation.

Contact the Team ↗